Privacy policy

Privacy Policy

Ninttin LLC (“we”, “us”, “our”) operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase through our Services. By using our Services, you agree to this Privacy Policy.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you.

Device Information

• Collected: IP address, browser type, device type, time zone, cookies, pages viewed, search terms, interactions
• Purpose: Website functionality, analytics, performance optimization
• Source: Automatically via cookies, logs, pixels
• Shared with: Shopify, Riskified

Order Information

• Collected: Name, billing/shipping address, email, phone number, payment details, order details
• Purpose: Order processing, payment, shipping, fraud prevention, customer communication
• Source: Directly from you
• Shared with: Shopify, DHL, FedEx, SF Express, TNT

Customer Support Information

• Collected: Name, email, phone number, support messages
• Purpose: Customer service and support
• Source: Directly from you
• Shared with: Zendesk, Gorgias, Google, Jira

How We Use Your Information

We use your personal information to:

• Provide and operate our Services
• Process orders and payments
• Ship products and manage accounts
• Improve user experience and analytics
• Send marketing messages (if you opt in)
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We may share information with:

• Service providers (e.g. Shopify, logistics, IT services)
• Marketing and advertising partners
• Legal authorities if required by law
• Business partners or during company transactions (merger, acquisition, etc.)

Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember preferences, and analyze traffic.

Key cookies include:

• Cart and checkout cookies
• Customer login cookies
• Analytics cookies (Shopify)
• Marketing and referral tracking cookies

Behavioral Advertising

We may use your data to show personalized ads via platforms such as Google, Facebook, and Bing.

You can opt out here:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings
• Digital Advertising Alliance Opt-out

Your Rights (CCPA & GDPR)

California Residents (CCPA)

You have the right to:

• Know what personal data we collect
• Request deletion of your data
• Opt out of sale/sharing
• Request data access or portability

European Users (GDPR)

You have the right to:

• Access, correct, or delete your data
• Object to processing
• Request data portability
• Withdraw consent at any time

Data may be transferred outside the EEA with appropriate safeguards.

To exercise your rights, email us: info@trosilin.com

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If discovered, we will delete it promptly upon request.

Data Security & Retention

We implement reasonable security measures to protect your data.

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always indicate the “Last updated” date. Continued use of the Services means acceptance of the updated policy.